New National Visa Center Contacts

New National Visa Center Contacts

New National Visa Center Contacts

Beginning on January 12, 2015, the National Visa Center (NVC) will be the single point of contact for all domestic inquiries regarding immigrant and nonimmigrant visa cases. By centralizing the location of all such inquiries, the Visa Office hopes to increase the efficiency and consistency of responses given to the public.

For general information regarding visas, it is best to look at the NVC website first (http://travel.state.gov/content/visas/english/immigrate/nvc.html). You may also find information on the websites of the closest U.S. Embassy or Consulate to your residence. For more detailed information, you may search the Frequently Asked Questions (FAQs) section on the NVC website. Links to several FAQs are available below:

Contacting the NVC Directly

For direct contact information, consult the table below for the best contact information that matches your situation:

Your Situation Contact Information

Immigrant Visas:

For information about approved immigrant visa petitions where the

petition has been sent to the NVC for visa pre-processing.

National Visa Center (NVC)

Phone: (603) 334-0700

Hours of Operation: 7:00am – 12:00am (EST) (excludes holidays)

Email: Use Public Inquiry Form

Immigrant Visas:

For information about approved immigrant visa petitions where the NVC

completed visa pre-processing and sent the case to the U.S. Embassy or

Consulate.

National Visa Center (NVC)

Phone: (603) 334-0700

Hours of Operation: 7:00am – 12:00am EST (excludes holidays)

Email: Use Public Inquiry Form

Diversity Visas:

For questions about information that cannot be found on the E-DV website

(https://www.dvlottery.state.gov/).

Kentucky Consular Center (KCC)

Phone: (606) 526-7500

Hours of Operation: 7:30am-4:00pm EST

Email: kccdv@state.gov

Nonimmigrant Visas:

For questions about information that cannot be found on the NVC website,

or the websites for U.S. Embassy or Consulates.

National Visa Center (NVC)

Phone: (603) 334-0700

Hours of Operation: 7:00am – 12:00am (EST) (excludes holidays)

Email: Not available for nonimmigrant visa questions. Please call.

J-1 Exchange Visitor Visa:

For questions about a Waiver of the two-year home country foreign

residence requirement.

The Visa Office

Email: 212ewaiver@state.gov

J-1 Exchange Visitor Visa:

For questions about pending applications for a Waiver of the two-year

home country foreign residence requirement.

The Visa Office

Website: http://j1visawaiverstatus.state.gov/

Email: 212ewaiver@state.gov (Please include the case number, Applicant’s first and last name, date of birth, the basis for the waiver application, and a brief explanation of your question.)

B-1 (Business) Visitor Visa:

For B-1 (business) visitor visa information only for a U.S. company or

organization.

Business Visa Center

Phone: (202) 485-7675

Hours of Operation: 8:30am – 5:00pm EST

Mondays – Fridays (excludes holidays)

Email: businessvisa@state.gov